Frequently Asked Questions
What are your delivery charges?
- UK Standard Delivery Free (2-3 days)
- UK Next Day Delivery £8.95 (If order is placed before 1pm)
- London Same Day delivery £20
- European Delivery £12.95 (2-3 working days)
- International Delivery £19.95 (3-5 working days)
What is your policy for returns and exchanges?
You can return your jewellery free of charge (within the UK) for any reason. You must contact Asquiths of London within 7 days of delivery to arrange your return.
Do you offer an engraving service?
Yes. Asquiths of London offer a customised hand engraving service for a selection of our fine designer jewellery. All engraved is done by hand in London. Please contact us to discuss the personalisation of any piece of jewellery on 0207 978 7722 or email firstname.lastname@example.org
Is gift wrapping available?
Yes. Gift wrapping is available for an additional £5.00 for each item. Your jewellery will be wrapped with the gorgeous wrapping paper for a gift that is a delight to receive and unwrap. Just check the Gift Wrapping box before you add an item to your basket.
Is VAT charged online?
VAT is charged at 20% for all orders and is included in the retail price.
Are the products pictured actual size?
It is impossible to show an actual size image on the internet as computer monitors and mobile devices will show the images as varying sizes. We do however provide meticulous measurements where appropriate.
Which payment methods do you accept?
We accept payment online by Visa, MasterCard, Maestro, Electron or Solo. In addition, you can also pay for all or part of your order using Asquiths of London gift vouchers.